Faculty Profile

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Gokul Anand

Gokul Anand is an MBA graduate from Kannur University with dual specialization in Human Resource Management and Healthcare Management. He has qualified UGC NET (December 2024) in Management, reflecting his strong academic foundation and research orientation. His areas of interest include hospital quality management, healthcare service delivery models, patient satisfaction, and healthcare operations improvement. He is committed to mentoring students for careers in hospitals, healthcare organizations, and healthcare administration roles both in India and abroad. Gokul brings professional experience in Hospital Administration, Service Excellence and Patient coordination, combined with strong academic expertise in Healthcare Management. Currently serving as an Assistant Professor in MBA Healthcare Management, he specializes in teaching subjects related to Hospital Operations, Hospital Engineering, Healthcare Administration, Service Excellence, and Patient Experience Management.

With prior hands-on experience as Operations and Service Excellence Executive in Aster MIMS Hospital, Gokul integrates real-world hospital practices into classroom discussions, enabling students to connect theory with live healthcare scenarios. His teaching approach is interactive, case-based, and student-centric, focusing on practical exposure, industry readiness, and ethical healthcare delivery.
 

Key Areas of Expertise

  • Healthcare Administration & Hospital Management
  • Hospital Operations & Service Excellence
  • Patient Experience & Guest Relations Management
  • Healthcare Quality Management
  • Healthcare HR & Professional Skills Development
  • Hospital Workflow & Process Optimization
  • Healthcare Ethics & Professionalism